Ai & customer engagement Articles
2 articles
A curated collection of insights and knowledge about ai & customer engagement.
5 Innovative Ways to Use AI for Customer Engagement
Behind the Scenes: What Really Happens with AI in Customer Engagement You know, when you think about AI in customer engagement, it's not just about chatbots anymore. There's a whole lot more going on behind the curtain. Companies are using AI to understand customers better, predict their needs, and ...
Google's New Generative AI for Customer Engagement: What It Means
The Buzz Around Generative AI: What the Pros Agree On One thing that pretty much everyone in the tech world agrees on is that generative AI is kind of a big deal. It's not just hype; this stuff is actually changing how we interact with customers. Google's recent unveiling of their generative AI too...